At Sofra Urbana, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, store, and protect the information you provide when you visit our restaurant or use our services.
1. Information We Collect
Personal Information: We may collect personal details such as your name, contact information, and payment details when you make a purchase or reservation.
Transaction Data: Details of your purchases, payment methods, and preferences related to your orders.
Communication Data: Information you provide when you communicate with us, such as inquiries or feedback.
2. How We Use Your Information
Order Processing: To process and complete your orders, including managing payments through our point-of-sale system (Square).
Customer Service: To respond to your inquiries, requests, or feedback.
Marketing Communications: To send you updates and promotions related to Sofra Urbana, if you have opted in for such communications.
Improvement of Services: To analyze usage and improve our services and menu offerings.
3. How We Protect Your Information
We take reasonable and industry-standard measures to ensure your personal data is safe and protected. Our point-of-sale system, provided by Square, complies with strict data security standards to safeguard your payment and transaction information.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to process your transactions and provide services.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data that we store. To exercise any of these rights, please contact us at [Insert Contact Email/Phone Number].
7. Updates to This Privacy Policy
Sofra Urbana may update this privacy policy periodically. We encourage you to review this policy regularly to stay informed about how we are protecting your information.